Last updated: 2 July 2026
The Euphoria Grand is a hotel providing accommodation and hospitality services in Shimla, Himachal Pradesh. We do not sell or ship physical products; therefore no goods are couriered or dispatched. This policy explains how our services and booking confirmations are "delivered".
Booking confirmation
- When you complete a booking and any required payment on euphoriagrand.com, a booking confirmation is generated instantly / within a few minutes.
- Confirmation details (reservation number, dates, room and amount) are sent to the email address and/or mobile number (SMS/WhatsApp) you provide at the time of booking.
- If you do not receive a confirmation within 30 minutes of a successful payment, please contact us so we can re-send it.
Service delivery
- Accommodation and related hotel services are delivered on-site at the hotel on your booked stay dates, subject to check-in on arrival and check-out on departure.
- Standard check-in and check-out timings are communicated at the time of booking. A valid government photo ID is required at check-in.
- Complimentary services referenced on our website (such as parking, ISBT pick-up/drop and Wi-Fi) are delivered at the hotel during your stay.
Tax invoice
A GST tax invoice for your stay is provided at the hotel at check-out and can also be shared by email on request.
Cancellations & refunds
For changes, cancellations and refunds, please see our Cancellation & Refund Policy.
Contact
The Euphoria Grand, Near New ISBT, Tutikandi, Shimla, Himachal Pradesh – 171004 · +91 98161 80958 · [email protected]