Frequently Asked Questions

Location, parking, pick-up, rooms and booking — the things guests ask us most.

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Where exactly is The Euphoria Grand located?

Near the New ISBT (Inter State Bus Terminal) at Tutikandi, Shimla — 171004. Mall Road and The Ridge are roughly 4–5 km by road; see our Shimla travel guide for distances to all major sights.

Do you offer pick-up from the New ISBT bus stand?

Yes — complimentary pick-up and drop for the New ISBT, which is right by the hotel. Share your arrival time on +91 98161 80958 and we'll arrange it.

Is parking available?

Yes, complimentary car parking at the hotel — a real advantage in Shimla, where central-town parking is scarce and the Mall is pedestrian-only. Park with us and take taxis into town (24-hr taxi desk on site).

Do the rooms really have valley views?

Every room faces the valley. Our Valley View Executive rooms come with a double bed, modern en-suite bathroom, 24-hour hot & cold water, LCD TV with DTH, tea & coffee maker, free high-speed WiFi and RFID smart door locks.

Is WiFi free?

Yes — unlimited complimentary high-speed internet throughout the property, backed by 24-hour power backup.

Is there a restaurant at the hotel?

Yes — an in-house multi-cuisine restaurant serving Indian and international dishes, with room-charge convenience. Evenings add a cinematic screen on the open terrace with valley views.

Can you host events or conferences?

Yes — a modern banquet and conference hall with 100+ capacity, served by the in-house kitchen. Popular for family functions and corporate off-sites; contact us for dates.

How do I get the best rate?

Book direct: by phone on +91 98161 80958 / +91 89606 00007, on WhatsApp, or via our Contact page. Direct bookings avoid OTA commissions — that saving stays in your pocket.

What are the check-in and check-out times?

Standard hotel timings apply; early check-in and late check-out are possible subject to availability. Call us and we'll do our best to fit your travel schedule.

How far are Shimla's attractions?

Approximate road distances: Mall Road & The Ridge ~4–5 km, Viceregal Lodge ~4 km, Jakhu Temple ~6 km, Kufri ~20 km. Full list with tips in the travel guide.

Still have a question?

Call +91 98161 80958 or email [email protected] — we reply fast.

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